Our Mission at Dental Dash
We exist as an organization to support Office Managers and the Front Office Teams that are the heart and lungs of every dental practice and group in the country... by providing simple recommendations, like the arrow on a compass, we can unlock hidden value
Subscribe to Dental Dash to get the latest tips and step-by-step guides to simplify your front office tasks and improve your practice performance.
The Dental Dash Mission
Dental Dash uses technology to help Office Managers and Front Office Staff simplify their work and provide better and more personalized service to their dental practice's patients. We provide this help with the aim of helping practice owners create environments with happy patients, happy teams, and healthy businesses.
Let's break this down and talk through each point of the mission:
Dental Dash is a Tech Team
Dental Dash uses technology...
The founders of Dental Dash view open source software, mobile applications, and cloud services as the most effective way to fulfill the aims of our mission.
Dental Dash believes in the power of communities bring to innovation and therefore supports the open source software movement including products like OpenDental Software and Apache Superset that can help transform dental offices for the better.
The promise of open source is higher quality, better reliability, greater flexibility, lower cost, and an end to predatory vendor lock-in. -OSI
Dental Dash adds value to the dental technology community with our machine learning applications like Smart Tasks that use millions of points of data to generate simple task recommendations. The aim is to help an office manager make Monday mornings a little less stressful.
We Serve the Front Office
...to help Office Managers and Front Office Staff...
While we sell services to Dentists and MBAs, our true customers are our users: the Office Manager and her team of non-clinical, a.k.a "front office", staff. The front office staff is in the trenches every day filling schedules, appointing and reappointing patients, calling on insurance claims and patient balances, and on and on... The tasks at hand are never-ending and the job is becoming more complex. Dental Dash provides value to the Dentists and MBAs by helping the front office staff focus on what matters most and helping integrate automation to take care of the less important or pressing tasks.
Simplify and Focus on Patient Service
...simplify their work and provide better and more personalized service to their dental practice's patients.
Anything that makes the front office's job more complicated will get tossed aside when not forced down the staffs' throats. Dental Dash cannot accomplish its mission with complex software that requires training and focus to use. The best way to help the front office is by making things easier to do, removing steps needed to make the best decisions, and giving them more time to do what they do best: create relationships with their practice's patients.
Dental Dash's technology is focused on simplifying tasks and refining data into actionable and personalized information. By making a simple recommendation that has just enough detail to be well-informed, Dental Dash removes the mental load from the staff. Without that burden, the staff can focus on the relationship with the patient.
Happy Patients, Happy Teams, Healthy Businesses
We provide this help with the aim of helping practice owners create environments with happy patients, happy teams, and healthy businesses.
Dental Dash originated in a dental group that had the mission to create happy patients and happy teams. The idea was that if dentists and the management focused on retaining patients and staff as the core business objectives, that the business would thrive. Dental Dash continues that spirit in how we focus our tools and services around making it easy for staff to provide personalized service to patients, improving staff (team) experiences, and basing recommendations to staff on priority key performance indicators as calculated by our models and algorithms.
Dental Dash is more than a software company selling subscriptions. We exist as an organization to support Office Managers and the Front Office Teams that are the heart and lungs of every dental practice and group in the country. We believe that by providing simple recommendations, like the arrow on a compass, that we can unlock the value contained in the tens of thousands of dental office databases across the country.